Please read this Returns and Refund Policy carefully before making any purchases or subscriptions within the “Crunchapp” (Crunch Technologies LLC.). By making a purchase or subscribing to any services within the Application, you accept and agree to be bound by the terms and conditions of this policy.
Purchase and Subscription Terms:
a) In-App Purchases: The Application may offer in-app purchases for additional features, content, or services. These purchases are made through the respective app store platforms (e.g., Apple App Store, Google Play Store) and are subject to their terms and conditions.
b) Subscriptions: The Application may offer subscription plans for access to premium features or content. Subscription terms, including duration, price, and billing cycles, will be clearly specified within the Application.
Returns and Refund Eligibility:
a) In-App Purchases: As in-app purchases are managed by the app store platforms, refund requests for in-app purchases should be directed to the respective app store’s support or refund policies.
b) Subscriptions: Refunds for subscription fees are subject to the following conditions:
If a refund request is made within a specified trial period, as mentioned during the subscription sign-up process, a full refund may be issued.
If a refund request is made after the trial period has ended, a refund may be granted on a case-by-case basis, at the sole discretion of “Crunchapp” (Crunch Technologies LLC.)
Cancellation of Subscriptions:
a) Auto-Renewable Subscriptions: If you have subscribed to an auto-renewable subscription within the Application, you may cancel the subscription at any time by following the cancellation instructions provided by the app store platform.
b) Non-Auto-Renewable Subscriptions: Non-auto-renewable subscriptions will expire at the end of their subscription period and will not renew automatically.
How to Contact Customer Service for returns and refund?
If you have any questions, concerns, or wish to request a refund or returns, please contact our customer support team at [info@crunchapp.store]. Please provide relevant details such as your purchase information, transaction ID, and reason for the refund request. We will review refund requests promptly and respond accordingly.
Changes to the Refund/Cancellation Policy:
“crunchapp” (Crunch Technologies LLC.) reserves the right to modify or update this Refund/Cancellation Policy at any time. Any changes will be effective immediately upon posting the updated policy within the Application.
Severability:
If any provision of this Refund/Cancellation Policy is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.
Governing Law and Jurisdiction:
This Refund/Cancellation Policy shall be governed by and construed in accordance with the laws of [Insert Jurisdiction]. Any disputes arising out of or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of [Insert Jurisdiction].
Remember to review and tailor this template to accurately reflect your application’s refund/cancellation policy and consult with legal professionals to ensure compliance with applicable laws and regulations.